The Royal Geelong Yacht Club Inc.

requires the services of a

MARINA HAND (ft)


Overview of Role

  • Working with the Marina Manager, the position is responsible for the ongoing maintenance and operation of the marina and boat yard facilities of the Royal Geelong Yacht Club.
  • To assist in general maintenance of Royal Geelong Yacht Club property and buildings.
  • To ensure that all members and customers receive a high standard of customer service, and ensure the marina, hard stand, marina environment and surrounding grounds are kept safe, clean and tidy.

Job/Task Profile

  • Ensure the marina and yard is clean and tidy.
  • Walk marina arms to check all customers’ boats are safe and secure.
  • Ensure the marina does not host any unwanted hazards that could cause harm to people and to property.
  • Assist customers into and out of berths etc.
  • Assist in slipping of boats in & out of the water.
  • Assist Marina staff in daily repair and maintenance tasks.
  • Assist in the repair and maintenance of the club owned marina assets, including Wangim Walk.
  • Provide an efficient and clean fuel service to members and guests.
  • Ensure all sales are recorded and calculated in accordance with the club’s policy.
  • Ensure customers receive a clean and efficient rubbish and recycling service.
  • Assist in the berth allocations for casual and permanent customers.
  • Assist in towing boats to and from the marina. This must be done in a professional manner to ensure damage to vessels does not occur.
  • Provide rescue and fire-fighting service in conjunction with all marina staff.
  • Provide customers with a complimentary trolley service, and ensure all trolleys are clean, in good working order and stacked neatly at the marina entrance.
  • Record incident reports and complaints in hard copy.
  • Conduct regular checks of safety equipment around the marina to ensure the equipment will work satisfactorily in an emergency.

Key Competencies

  • Sound interpersonal and communication skills. Ability to work in and contribute to team performance.
  • Ability to work with diverse groups of stakeholders including staff, volunteers and members in addition to external stakeholders including, contractors.
  • Demonstrated ability to use a computer including Microsoft email, word, and excel.
  • General boating and rope splicing knowledge.
  • Willingness to work weekends on a rotational roster basis.
  • problem analysis and problem-solving.
  • customer service orientation.
  • adaptability and initiative.

 

To view the full Position Description please CLICK HERE.

To apply, please forward your cover letter & CV to:

Royal Geelong Yacht Club

PO Box 156

GEELONG VIC 3220

[email protected]