The Royal Geelong Yacht Club Inc.
requires the services of a
MARINA HAND (ft)
Overview of Role
- Working with the Marina Manager, the position is responsible for the ongoing maintenance and operation of the marina and boat yard facilities of the Royal Geelong Yacht Club.
- To assist in general maintenance of Royal Geelong Yacht Club property and buildings.
- To ensure that all members and customers receive a high standard of customer service, and ensure the marina, hard stand, marina environment and surrounding grounds are kept safe, clean and tidy.
Job/Task Profile
- Ensure the marina and yard is clean and tidy.
- Walk marina arms to check all customers’ boats are safe and secure.
- Ensure the marina does not host any unwanted hazards that could cause harm to people and to property.
- Assist customers into and out of berths etc.
- Assist in slipping of boats in & out of the water.
- Assist Marina staff in daily repair and maintenance tasks.
- Assist in the repair and maintenance of the club owned marina assets, including Wangim Walk.
- Provide an efficient and clean fuel service to members and guests.
- Ensure all sales are recorded and calculated in accordance with the club’s policy.
- Ensure customers receive a clean and efficient rubbish and recycling service.
- Assist in the berth allocations for casual and permanent customers.
- Assist in towing boats to and from the marina. This must be done in a professional manner to ensure damage to vessels does not occur.
- Provide rescue and fire-fighting service in conjunction with all marina staff.
- Provide customers with a complimentary trolley service, and ensure all trolleys are clean, in good working order and stacked neatly at the marina entrance.
- Record incident reports and complaints in hard copy.
- Conduct regular checks of safety equipment around the marina to ensure the equipment will work satisfactorily in an emergency.
Key Competencies
- Sound interpersonal and communication skills. Ability to work in and contribute to team performance.
- Ability to work with diverse groups of stakeholders including staff, volunteers and members in addition to external stakeholders including, contractors.
- Demonstrated ability to use a computer including Microsoft email, word, and excel.
- General boating and rope splicing knowledge.
- Willingness to work weekends on a rotational roster basis.
- problem analysis and problem-solving.
- customer service orientation.
- adaptability and initiative.
To view the full Position Description please CLICK HERE.
To apply CLICK HERE or please forward your cover letter & CV to:
Royal Geelong Yacht Club
PO Box 156
GEELONG VIC 3220